Managing Your Business Continuity In The Event Of Losing Your ISDN Circuit And ISDN Back Up.

By Sam Mitchell

What would you do if your entire telecommunications infrastructure went down? Imagine it wasnt even your fault.For instance it could be something happening at the local exchange.

There have been a number of incidents like this recently largely due to flooding.But the point is why wait for it to happen, whether it be flooding or any other cause for that matter.

437 local exchanges and 37,500 broadband connections were recently affected at the Paddington exchange in London.As the issue got more serious mobile networks became affected particularly O2 and Vodafone.

Because most businesses still rely on old technologies like ISDN 30 circuits for their connections, they remain dependent upon BT to (hopefully) provide some kind of resilience. However as recent events have illustrated what can you do when even the main BT exchange becomes affected?

Well their is a solution. Take for instance the case of Satish Menon, finance controller of Precis Properties Group ltd. "We are based in Paddington so a number of our services were severely disrupted when the Exchange was out of action. All of our ISDN lines were down but thanks to the good work of GlemNet and the SIP trunks they had provided as back up we continued to work as normal throughout the outage."

SIP trunks are clearly a way to break the over reliance upon BT as they also provide the same level of functionality.SIP trunks are also much cheaper than ISDN circuits.

SIP trunks are much less expensive than ISDN circuits too. As a matter of fact some companies are doing away with ISDN altogether due to their reliability.In this instance should the primary route fail the secondary route would automatically take over keeping the current calls alive. When the Primary route is stable it can be brought back into service either automatically or manually without disruption of service thereby offering a robust and resilient solution suitable as an ISDN replacement service.

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